Welcome to OK Buddy Partners. These terms apply to service professionals and businesses applying to or providing services through OK Buddy. Customer terms apply separately to customers.
1. Partner Registration and Verification
- Provide accurate name, contact details, service categories and service areas.
- Provide business, identity, qualification and payment information where requested for onboarding.
- Keep required licences and qualifications current.
- Protect account access and report unauthorized use through partner support.
Application submission does not guarantee approval, bookings or income. Eligibility and verification requirements will be communicated during onboarding.
2. Services and Professional Conduct
- Accept only work you are qualified and equipped to perform.
- Communicate availability, pricing and service scope accurately.
- Attend confirmed appointments and communicate delays promptly.
- Follow applicable safety requirements and treat customers respectfully.
- Do not engage in fraud, harassment, discrimination or misuse of customer information.
3. Fees, Earnings and Settlements
Commission, platform fees, taxes, deductions and settlement arrangements must be communicated through your partner agreement or onboarding terms. No fixed rate or payout timeline is established by this page. Review the applicable terms before accepting work.
Advertised earning examples are not guaranteed income. Actual earnings depend on accepted jobs, completed services, demand and the applicable commercial terms.
4. Cancellations, Complaints and Disputes
Inform OK Buddy and affected customers promptly if you cannot complete a confirmed service. Applicable cancellation, refund, re-service or adjustment terms will be communicated for the booking or in your partner agreement. Cooperate with reasonable complaint investigations and provide relevant records.
5. Customer Information
Use customer names, contact details, addresses and booking information only for authorized service delivery and support. Do not sell, disclose or use this information for unrelated marketing. Protect it from unauthorized access and report suspected misuse through partner support.
6. Account Restrictions and Exit
Accounts may be restricted for suspected fraud, serious safety issues, misuse or material violations, subject to applicable law and the partner agreement. You may request account closure through partner support. Outstanding bookings, disputes and settlement obligations will be handled under the applicable agreement.
7. Partner Relationship and Applicable Law
Your relationship with OK Buddy is governed by your applicable partner agreement and Indian law. This page does not establish employment status or override rights and obligations that cannot be excluded by law.
8. Updates and Support
Updates will be published here, with additional notice where required. For onboarding, account, settlement or policy questions, use the support channel provided during onboarding or in your partner account.
Website: https://okbuddy.in